Welcome to Book Taxi Skopje (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.
1. Information We Collect
We collect and process the following types of information:
1.1 Personal Information
- Name – Required for booking and identification.
- Phone Number – Used for booking confirmation and communication.
- Email Address – If provided, used for booking confirmations and customer support.
- Pickup & Drop-off Locations – Necessary for completing taxi services.
1.2 Automatically Collected Information
- Device Information – IP address, browser type, and operating system when using our website.
- Usage Data – Information about how you interact with our website or services.
1.3 Payment Information
We do not process payments directly. If you choose to pay via third-party payment processors (such as PayPal or bank transfer), your payment details are handled securely by those providers. We do not store or have access to your financial information.
2. How We Use Your Information
We use your information for the following purposes:
✅ To Provide Taxi Services – Booking, scheduling, and completing rides.
✅ To Communicate with You – Confirmations, updates, and customer support.
✅ To Improve Our Services – Analyzing customer feedback and website performance.
✅ For Legal Compliance – To comply with applicable laws and regulations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Third-Party Service Providers – For processing bookings, analytics, or website functionality.
- Legal Authorities – If required by law, regulation, or legal process.
4. Data Security
We take appropriate measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by contacting us.
6. Your Rights
You have the following rights regarding your personal data:
🔹 Access & Correction – Request access to your personal information or correct inaccuracies.
🔹 Deletion – Request deletion of your personal data, subject to legal obligations.
🔹 Opt-Out of Communications – You can opt out of promotional messages at any time.
7. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience. You can control cookie settings in your browser, but disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies, so we encourage you to review their terms before providing any information.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📞 WhatsApp/Viber: +38978202368
📍 Location: Skopje, North Macedonia