Privacy Policy
Your privacy matters to us. This policy describes how Book Taxi Skopje collects, uses, stores and safeguards your personal information.
1. Information we collect
Personal information you provide when booking: your name, phone number, email address, and pickup & drop-off locations — used to confirm and complete your taxi service.
Automatically collected information when you visit the website: device information (IP address, browser type, operating system) and basic usage data.
Payment information: we do not process payments directly. Payments are handled by the driver in person or by third-party providers; we do not store your financial details.
2. How we use your information
- To provide taxi services — booking, scheduling and completing your ride
- To communicate confirmations, updates and customer support
- To improve our services and website
- To comply with applicable legal requirements
3. How we share your information
We do not sell, rent or trade your personal information. We may share data with service providers that help us operate, or with authorities when required by law.
4. Data security
We use reasonable measures to protect your information against unauthorized access, misuse or disclosure. No method of transmission is completely secure, but we take care to safeguard your data.
5. Data retention
We keep personal information only as long as necessary to provide our services and meet legal obligations. You can request deletion at any time.
6. Your rights
- Access and correct your personal information
- Request deletion of your data (subject to legal obligations)
- Opt out of promotional communications
7. Cookies
Our site uses cookies to improve your experience. You can adjust your browser settings, though some features may be affected.
8. Contact us
Questions about this policy? Reach us on WhatsApp at +389 78 202 368 or by email at [email protected]. Skopje, North Macedonia.